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Sacred Bear Newsletter

Frequent Questions

Q: What if your price is too good to be true?

Sometimes we make a mistake (especially listing a new item) and we ask your understanding if this should happen to you.  We will correct our error asap.  We do think you will find our pricing exceptionally low for the quality we carry, so maybe the pricing is correct.  Always email with any questions.

Q: How much is shipping?

There is free shipping on all jewelry and fetishes if your total order is $99.00 or more. Under $99.00 we charge a flat 6.00 shipping and handling charge (USPS priority mail).

Overnight shipping (express mail...overnight in most cases) is $30.00.

International shipping (Express International) is $45.00 per order.

Q: Who makes your jewelry?

All of our jewelry is Native America made. We purchase our jewelry from artists direct or from long established, reputable traders.

Q: Is my order refundable?

Yes, absolutely. All orders can be returned within 30 days for a full refund (less shipping), if returned undamaged.

Q: Can I call by phone to order? I am little nervous about shopping on the Internet?

Yes, please, I take quite few orders by phone. (520) 505-7782 (9 to 5 MST)

Q: Do you take PAYPAL?


Q: When will my order be shipped out and how?

We try to ship all orders 48-72 hrs, sometimes same day! They are sent by Priority Mail unless otherwise noted.

Q: What happens if my order is lost in the mail?

Each order is sent with a "delivery confirmation" which has a tracking number and can be easily found thru the US Postal Service online site.

Q: Can I get something shipped overnight?

Yes, certainly, you can select on check out overnight shipping (USPS Express) for $26.00. If you need something other than express mail (most places overnight depending on location) call or email me.

Q: Do you do custom work?

We can uusually find an artist that will make jewelry to your specification. Please ask if we do not have an item you are looking for and we will try to locate an artist who can make i.

Q: If I enter my email to put on your mailing list, can I take it off when I want and will it be sold to other companies?

Yes, you can request to be removed any time you wish. And No, your email or other information is never sold to other companies.

Q: Is all the silver, sterling?

Yes, everything unless noted.

Q: Can I get my order in a gift box?

Yes. All our items come in a brick red gift box with cotton.

Q: What kind turquoise is used?

There are so many types of turquoise that this is a difficult question. Please see our "Types of Turquoise" article in our "Helpful Information" section.

Q: What is the monthly newsletter about?

Customers and people who sign up receive advance notice of specials and other discounts and also upcoming products. We also send out interesting articles on many Native American jewelry items and customs.